Fulfillment< @ >HQ Group
Don't sign a fulfillment contract before you check these 8 things.
I've seen sellers lose money not because of ads or products — but because they rushed their fulfillment choice.
If you're evaluating a China fulfillment center, use this checklist first.
Not all China fulfillment centers ship equally fast.
You should confirm:
• City location (Shenzhen | Yiwu | Guangzhou | Ningbo)
• Main export airports or ports
• Dedicated shipping lines to US/EU
A good location = fewer handoffs and fewer delays.
Ask for actual processing times, not marketing claims.
Clarify:
• Order cutoff time
• Same-day vs next-day dispatch
• Peak season capacity
If they can't give clear numbers, expect surprises later.
This is where many centers fail quietly.
You should confirm:
• Inspection happens before packing
• Photos or videos are provided
• Replacement rules are clear
“No inspection” usually means higher refund rates.
Manual fulfillment doesn't scale.
Check if they support:
• Shopify auto-sync
• Tracking number auto-upload
• Inventory alerts
A solid China fulfillment center reduces manual work — not adds to it.
Watch out for hidden fees.
Ask for a full breakdown:
• Fulfillment fee
• Storage fee
• Packaging fee
• Shipping fee
If pricing changes without notice, margins disappear fast.
Branding matters more than most sellers expect.
Confirm options like:
• Custom boxes | poly mailers | inserts
• Branded tape or labels
• MOQ requirements
Even simple branding improves repeat purchase rates.
Who do you talk to when something goes wrong?
You should know:
• Do you get a dedicated account manager
• Average response time
• Support during peak seasons
Automation helps — but humans still fix problems.
Delays, losses, and mistakes happen.
Ask directly:
• How claims are handled
• Compensation rules
• Who takes responsibility
If they avoid this question, walk away.
Q1: Is a China fulfillment center suitable for US customers?
Yes, if it has stable US-dedicated shipping lines and fast processing times.
Q2: How do I verify a fulfillment center's real speed?
Ask for recent order data or run a small test batch.
Q3: What's the biggest red flag when choosing a China fulfillment center?
Unclear pricing and no quality inspection process.
A China fulfillment center is not just a vendor.
It's part of your customer experience.
Use this china fulfillment center checklist before you sign anything.
It's cheaper to ask hard questions now than fix damage later.
📩Email: zoye@fulfllment-cn.com
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